Privacy Policy
Effective January 1, 2026
Quickset Downey Concrete Company, downeyconcretecompany.com, support@downeyconcretecompany.com
Who this policy covers
This policy explains how Quickset Downey Concrete Company handles the information you share with us when you visit our website, fill out a form or get in touch about a concrete job. We're a concrete contractor in Downey, CA, and we work on driveways, patios, slabs and other concrete work for homeowners in Downey and the cities around it.
It applies to this website, starting from our home page, and to the calls, emails and messages that come to us through it. If you'd like to know more about who we are before you share anything, our About page has that.
What information we collect
When you fill out our estimate or contact form, we collect what you type into it. That's usually your name, phone number, email address, the address of the job and a description of the work, such as a cracked driveway, a sinking patio or a new slab. If you send photos or call us, we keep what you share so we can answer you.
When you browse the site, some information is collected automatically. That can include your browser type, the kind of device you're using, the pages you visit, how long you stay and the general area your connection comes from. This comes from cookies and analytics tools, which are explained below.
We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website.
Forms and the services that run them
Our contact form is run by an outside form service, so the information you enter passes through that company's systems before it reaches us. That service handles your information under its own privacy policy, and we use it only to receive your request.
Some forms on the site may open in a new page run by that service. If you'd rather not use a form, you can call us at (562) 414-1029 instead.
Cookies and analytics
Cookies are small files a website stores in your browser so it can remember things between visits. We use them, along with analytics tools, to see which pages people read and where the site could be clearer. This tells us things like how many people looked at our driveway page this month, not who you are by name.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not remember your choices.
How we use your information
We use what you send us to reply to you, set up an estimate, plan and do the work, and follow up on the job afterward. If you ask a question, we use your contact details to answer it.
We use the automatic site information to keep the website running, fix problems and make our pages more useful to homeowners looking for a concrete contractor in Downey, CA.
We don't sell your personal information. We share it only with the outside services that help us run the site and our business, such as our form and analytics providers, or when the law requires it.
How long we keep it
We keep your contact details and job information for as long as we need them to answer your request, do the work and keep reasonable business records afterward. If you never hire us, we don't keep your request any longer than we need it for that conversation and our ordinary records.
Analytics information is kept by the analytics service for the period that service sets, and it's usually reported to us in totals rather than by person.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we need to keep something for a job we're working on or to meet a legal requirement, and if so, we'll tell you why.
California residents have added rights under state privacy law, including the right to know what's collected and the right to ask that it be deleted. We won't treat you differently for asking.
You can also stop us from contacting you at any time by telling us so.
How we protect your information
We limit who on our team can see your information to the people who need it to answer you or do the job. We use reputable services for our forms and analytics, but no website or email system is perfectly secure, so please don't send sensitive financial details through the site.
Children's privacy
This website is meant for adults arranging work on their homes and property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the services behind it change. The current version will always be on this page, so check back here if you want to see what's changed.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (562) 414-1029 or send us a message through our Contact page. We're available Mon–Fri: 6 AM–10 PM, Sat–Sun: 8 AM–10 PM, and we reply within 1 business day.
Tell us what you'd like us to do, and give us enough detail to find your information, such as the name and phone number you used when you reached out.