Terms and Conditions
Effective January 1, 2026
Quickset Downey Concrete Company, downeyconcretecompany.com, support@downeyconcretecompany.com
Accepting these terms
These terms cover your use of this website and any work you hire Quickset Downey Concrete Company to do. When we say "we", "us" or "our crew", we mean Quickset Downey Concrete Company. When we say "you", we mean the person using the site or hiring us.
By using this site, asking for an estimate or signing off on a job, you agree to these terms. If you don't agree, please don't use the site or book work with us. If a written estimate or contract for your job says something different from this page, the written estimate or contract wins for that job.
What we do
We're a concrete contractor in Downey, CA, and we build driveways, patios, sidewalks, steps, garage floors, slabs, footings, retaining walls and other concrete work for homes and businesses in Downey and the cities around it. You can read more about our crew on our About page, or start from the home page to see the services we offer.
What's on this site is general information about concrete work. It isn't engineering advice for your property, because every job depends on the soil, the drainage and the condition of what's there now. We'll tell you what applies to your job once we've seen it.
Estimates and pricing
Estimates are free and done on site, and asking for one doesn't commit you to anything. An estimate is based on what we can see and measure that day, including the size of the area, how much old concrete comes out, the condition of the ground under it and the finish you choose.
Some things only show up once the old slab is out or digging starts, like soft or wet ground, old footings, roots or buried debris. If we find something that changes the work or the price, we'll stop, show you and get your okay before we go ahead. We won't add charges you haven't agreed to.
An estimate stays good for the period written on it. After that, material and labor costs may have changed, so we'll check the numbers again before we schedule.
Scheduling, weather and cancellation
We'll give you a start date when you approve the estimate, and we'll do our best to keep it. Concrete depends on the weather, so we may move a pour if it's raining, too hot or too windy, because pouring in bad conditions makes a weaker slab. We'll tell you as early as we can if the date changes.
New concrete needs time to cure, which is the wait while it hardens and gains strength. We'll tell you when it's safe to walk on and when it's safe to drive on, and you agree to keep people, pets and vehicles off it until then. Damage from using it too early isn't covered.
If you need to cancel or reschedule, call us at (562) 414-1029 as soon as you know. If we've already ordered materials or set forms for your job, you may be responsible for those costs, as written in your estimate or contract.
Your part of the job
You agree to give our crew safe access to the work area, to clear vehicles and belongings out of the way, and to tell us about anything buried we might not know about, like sprinkler lines, private gas or electric lines, septic parts or drain pipes. We can't be responsible for damage to lines you didn't tell us about.
You're responsible for making sure you have the right to have the work done on the property, including any approval needed from a homeowners association or landlord.
Payment
Payment amounts, any deposit and the due dates are set out in your written estimate or contract. Unless it says otherwise, the balance is due when the work is finished.
If a payment is late, we may pause any remaining work until it's paid, and you'll be responsible for reasonable costs of collecting what's owed, where California law allows it.
Our guarantee and what it doesn't cover
We're licensed and insured, and our work is backed by our satisfaction guarantee. If something about the work isn't right, call us and we'll come look at it. The details of any warranty on your job are in your written contract.
Concrete can crack even when it's built right, because it shrinks as it dries and moves with the ground. We cut control joints, which are planned grooves that give the slab a place to crack in a straight line, but small hairline cracks are normal and aren't a defect. Color and texture can also vary a little from one pour to the next.
Our guarantee doesn't cover damage from things outside our control, such as tree roots, earthquakes, flooding, heavy vehicles the slab wasn't built for, de-icing or harsh chemicals, poor drainage from other parts of the property, or work someone else did later. Apart from what's written in your contract and what the law requires, we don't make any other promises about the work or this website.
Limits on our liability
To the extent California law allows, we're not liable for indirect or follow-on losses, such as lost income, lost use of your property or costs of a delay. Our total liability for any job is limited to the amount you paid us for that job.
We're also not liable for any loss from using this website, including errors on the site or the site being unavailable. Nothing on this page limits any right you have that the law doesn't let a business take away.
Settling a disagreement
If you're unhappy with anything, please call us first, because most problems get sorted out quickly when we can come look at them together. You can also reach us through our Contact page.
If we can't work it out between us, both sides agree to try mediation with a neutral person before going to court. If it still isn't settled, it will be handled in the courts of Los Angeles County, California.
Governing law
These terms and any work we do for you are governed by the laws of the State of California.
Changes to these terms
We may update these terms from time to time, and the version on this page is the current one. Changes don't affect a job you've already signed for, which stays under the terms that applied when you approved it.
If you have a question about these terms, call us at (562) 414-1029 or send a message through our Contact page.